The bundle
Two agents. One conversation.
Both agents come together. We don't sell Echo without Horizon — the morning briefing is the product, and it needs both signals. Pricing is discussed after we understand your group.
Echo agent
Reviews across Booking, Google, TripAdvisor, Expedia
Horizon agent
Bookings overnight read, 14-day forecast, comp-set
Real-time alerts
The minute a critical signal moves
Weekly brief
Every Monday at 06:00 — email & Slack
Reply drafts
AI replies in your voice, one-click approval
Forecast briefing
Daily digest with soft-spot detection
90-day pilot
Live ~day 14 · KPI proof by day 60–90 · 30 days' notice to exit
Roadmap influence
Early groups shape the next agents
Tell us your property count, PMS, and pilot perimeter. We come back within 48h with commercial terms — no published rate card required to start.
How the pilot works
Live in two weeks. Proof in 90 days.
We don't ship a 12-month commitment on the back of a 20-minute demo. The briefing lands fast; your KPI needs time — enough reviews, bookings, and weekends to know if the copilot actually moves the needle. That's why the pilot runs up to 90 days, with a structured check-in around day 60.
01
Week 0 · 1h call
Define the KPI together
You set the success threshold before we start. Examples : 'NPS up 4pts by day 90', 'reply time under 2h on negative reviews', 'occupancy forecast accurate within 5%'. Your bar, not ours.
02
Weeks 1–13 · live from day 14
Agents at work — up to 90 days
Echo + Horizon on your pilot hotels. Daily briefings from week two; KPIs need longer — review volume, weekends, booking rhythms. Mid-pilot review at week 6. You see everything we see. Cancel any time with 30 days' notice.
03
Day 60–90
Decide chain-wide
We meet on the KPI you defined — often first around day 60, always by day 90. If we hit it, you scale to the rest of the group on terms scoped during the pilot. If we don't, you walk — no invoice, no awkwardness.
Questions you might have
Asked before. Answered straight.
- How do we get pricing?
- Book a demo or write to hermes@khelys.dev with your property count, PMS, and pilot perimeter. We reply within 48h with a scoped pilot plan and per-hotel commercial terms — tailored to your group, not pulled from a public rate card. The 90-day pilot itself is never prepaid.
- Why is the pilot up to 90 days?
- You'll read the first real briefing around day 14 — that's setup, not proof. KPIs like NPS, review response time, or forecast accuracy only become meaningful after several operating cycles: enough new reviews, weekends, and booking patterns on your pilot hotels. We use up to 90 days so your success threshold has time to move; we check in around day 60 and make the final go/no-go by day 90. Shorter would feel fast but judge too early. You can still leave with 30 days' notice — that's exit terms, not pilot length.
- Can we pay annually upfront?
- Yes — once we agree on terms, annual billing is available with a discount versus monthly. We invoice once, you forecast once. The pilot itself is never prepaid; only the post-pilot contract is invoiced.
- Does it connect with our PMS?
- OfiHotel is live in production today. Mews and Cloudbeds are on the Q1 2027 roadmap. Opera and Protel come later. If your PMS isn't on the list, we still run Echo (reputation works on any PMS — we read public review platforms) and Horizon partially (manual occupancy upload weekly). Full connector takes 2-3 weeks of dev when prioritized.
- GDPR — what do you do with our guest data ?
- We don't store guest PII beyond what's already public in the review (name, public review text). Booking data stays in your PMS — we read snapshots, we don't replicate. EU-based hosting (Supabase Frankfurt). DPA available, signed before pilot start — includes the sub-processor list for your DPO. No third-party LLM training on your data. See our Privacy Policy for details.
- How long does setup take?
- 14 days — from kickoff to your first live daily briefing. That timeline is our standard onboarding playbook for every property: production connectors, review scrapers, and briefing templates already ship in the product; we configure and calibrate them for your hotel, we don't rebuild XENIA per client. Week 1: PMS connector + platform calibration. Week 2: 90-day review history backfill, reply voice tuned to your brand, dry-run briefing. Day 14: the real morning briefing lands in your inbox. No staff training — built to read in about 90 seconds with coffee.
Another question ? hermes@khelys.dev — answered personally, within 48h.
Talk to us
Tell us about your group.
Bring us your number of properties, your PMS, your weekly rhythm. We come back within 48h with a pilot plan tailored to your operation.